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See Our Latest Newsletter!
We're excited to announce the Spring 2014 edition of Helpdesk.com's quarterly newsletter -- The Service & Support News -- the premier newsletter for help desk, support, CRM, & IT professionals -- is now available!
Ever consider outsourcing your help desk or support function to "the cloud" or a third party? Then read our feature story first to get further insight into some of the key considerations -- and real-world nightmares -- that have resulted from hastened outsourcing implementations.
Also see an updated "Help Desk Coach" segment with Donna Earl, featuring service and support Q&A from real-world help desk and support agents. Enjoy!
>> Read our latest newsletter *Spring 2014 Edition!*
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